As a place of care, Chilton House were in need of a Buckinghamshire Fire Alarm Protection System to ensure the safety of our residents, guests and staff. Oakpark Alarms have been managing our fire alarm protection system at Chilton House for the past Eight Years. Over those years our system has gone through several changes, going from a wired to a full wireless system. This upgrade to our system has been essential to the running of our estate, and we have already seen the benefits of a modernised system.
I have always found Oakpark Alarms to be very helpful and professional in their approach to all aspects of work from the system design to servicing and repairs. They have always managed to respond quickly to any issues which I have had which our fire alarm system so our staff and residents are kept safe. Their engineers are always professional and enthusiastic, as are the support staff who we speak to over the phone.
All the members of Oakpark Alarms staff which I have dealt over the years have always been willing to help and are knowledgeable about the business. I would have no hesitation in recommending them or the excellent service that they deliver.
Over the time that Oakpark have been working with us, they have provided a first class service on numerous occasions.
The personal nature of their management as well as the professional outcomes, has provided me with confidence in our security and fire safety. Furthermore, the Headmaster and Governors, who have overall responsibility of the welfare of our children, are greatly reassured with Oakpark’s involvement.
In December 2015, the school received notification from ISI of a Compliance Inspection. The inspectors were onsite within 48 hours and part of their investigations centred on health and safety and child welfare. The school were compliant in all areas, including fire safety and management and, to a large extent, this was due to the work carried out by Oakpark.
Oak Park Energy were approached to provide technical input and design for the under floor heating and external air source heat pump for the new Scout HQ in Buckingham along with design and installation of Solar Panels to complement the energy conservation scheme for heating and lighting the new building.
Oak Park Energy were a constructive company to work with and they liased well with the main Contractor undertaking the whole project. The whole installation was completed within the overall programme for the project and operates very satisfactorily.
Paul Ketteridge Associates Consulting Civil Engineers
Oakapark has a very good response rate if any problems arise, like a defective call point or issues with the main fire panel. They cover all our fire needs with the fire alarms including heat detectors, smoke detectors and in our kitchen the Ansul suppression system.
They always notify me of the dates services are due and will work with us to minimise any disruption to school life. When carrying out the service all parts of the system are checked which gives the school confidence that it will work if required.
They advise me of any equipment upgrades required or equipment upgrades if they are more cost effective.
I have no hesitation in recommending Oakpark for Fire Alarm Systems.
